PROTECTING YOUR BANKING INFORMATION
Knowledge is your best defense against fraud. Ireland Bank helps keep you informed and updated on what you can do to help protect yourself and your personal information.
Checking Account Security Tips:
- Limit the amount of information on checks. Do not print your driver’s license number or your Social Security number on your checks.
- Carry your checkbook with you only when necessary
- Store new and cancelled checks in a safe, secure location
- Use tamper resistant checks if possible
Debit Card Security Tips:
- Report lost or stolen cards immediately
- Always keep your debit card in a safe and secure place, treat it the same as you would cash or checks
- Do not send your card number through e-mail, as it is typically not secure
- Do not give out your card number over the phone unless you are the one who initiated the call
- If/When your receive a replacement card, destroy your old card
- Cancel and cut up unused credit cards
- Safe-keep or securely dispose of your transaction receipts
- Do not do business with people you do not trust, shop with merchants you know and trust
- Contact your local Ireland Bank branch or call 1-800-657-1020 immediately if your card is lost or stolen, or if you suspect unauthorized use.
Regularly Review your Account Information:
- Regularly review your account statements as soon as you received them to verify transactions and contact your local Ireland Bank branch immediately if you identify any discrepancies.
- If you have forgotten your PIN please contact your local Ireland Bank branch
- With Ireland Bank’s online, voice, and mobile banking channels, you can monitor your account activity any time and as frequently as you like
Your Personal Identification Number (PIN):
- To protect your account(s), Ireland Bank recommends that you change your Personal Identification number (PIN) regularly. This can be done at any one of our ATM systems.
- When selecting a Personal identification Number (PIN), do not use any number or word that appears in your wallet (such as name, birth date, or phone number)
- Ensure that no one sees your PIN when you enter it
- Memorize your PIN, do not write it down anywhere, especially on your card, and never share it with anyone
Practice Common-sense Security when using your card at an ATM:
- Always be aware of your surroundings and exercise caution when withdrawing funds
- Have someone accompany you when using an ATM after dark
- Watch for suspicious persons or activity around the ATM. If you notice anything out of the ordinary, come back later or use an ATM elsewhere. If you are in the middle of a transaction, cancel the transaction, and take your card and leave the area immediately.
- Report any suspicious activity and all crimes immediately to local law enforcement
- Put any cash away as soon as your transaction is completed. Wait to count your cash until you are in the safety of a locked enclosure, such as a car or your home.
- Do not leave your ATM receipts at the ATM location, not even if there is a waste receptacle present
Protect yourself while Shopping Online:
- Make sure that any internet purchase activity that you engage in is secured with encryption to protect your account information. Look for “Secure Transaction” symbols like a lock symbol on the browser or Error! Hyperlink reference not valid. In the address bar of the website.
- Always log off from any website after a purchase transaction made with your credit or debit card. If you cannot log off, shut down your browser to prevent unauthorized access to your account information.