We want you to feel confident when banking online that your personal information is safe and secure. Listed below are several effective security tips you can use to help mitigate your risk and to better protect yourself and your financial information.
When signing in to Ireland Bank’s online banking, avoid registering your browser for later use. We recommend you always choose the option for “one-time only”. This means requesting a Secure Access Code each time you sign in to Online Banking. This practice is just safer and more secure.
Do not use the same password for your internet banking login and other websites. Using the same password means that the security of your password is only as good as the website with the weakest online security.
Avoid using obvious passwords such as your name, business name, family member names, birth dates, etc.
Never share your password with anyone or leave it anywhere someone else can obtain and use it.
Change your password on a regular basis.
Use the Sign Off button to end each online banking session before you go to another website or close your browser.
Check your account history and balance regularly.
Use automatic alerts to notify you when key functions have been performed, such as a change of password or an invalid password attempt, etc.
Use alerts to notify you of changes or thresholds associated with your accounts.
Use anti-virus software and keep it up-to-date.
For commercial users, we encourage you to periodically perform risk assessments and system control evaluations. (Link to Risk assessment tool)
Use firewalls on your local computer and/or network to add another layer of protection.
Some of the security alerts associated with Online Banking are mandatory such as password changes, invalid password attempts, and browser registration. All of our alerts can be sent by email, SMS text, and voice.
Ireland Bank strongly encourages you to review the optional alerts and select any additional alerts that you feel would keep you better informed of the activities associated with your Online Banking.
Security Alerts are located in your Online Banking and can be modified at any time by clicking:
Preferences > Security >Alerts
Account Alerts are located in your Online Banking under:
Preferences > Alerts > then click “ADD ALERT”.
Choose the type of alert you would like to receive, add the necessary information, how often you want to receive the alert, and the method of delivery.
Scams come in many forms, such as “phishing” emails, fraudulent text messages, and phone calls. These all have the same goal – the unauthorized use of your information.
Ireland Bank will NEVER ask you to send your account information over email.
It is very important for you to know that Ireland Bank will NEVER ask you to send your account information over email. Do not reply to emails that ask for your account information. Do not give your account information to phone solicitors or provide your credit card or debit card number online. Ireland Bank will never call or email you for that information – we already have it.
Many banks across the nation and The Federal Deposit Insurance Corporation (FDIC) have reported several email scams that appear, on the surface, very realistic. These emails often contain logos and verbiage that are designed to convince you that they are from a bank or the government. These emails can contain hyperlinks and/or infected attachments. They are designed to collect personal or confidential information, or to pass virus software to your computer system.
What to do if you receive a fraudulent email:
NEVER click on a link provided within the body of an email or attempt to open an attached file.
Never provide any personal information through this media.
If you clicked the link or the attached file and are not sure your computer is safe, immediately shut it down and contact your computer professional to scan for and/or remove the malware.
Do not use your computer to connect to or contact any financial institution or conduct any financial transactions until you or your computer professional are sure that it is safe to use.
If you believe you are the victim of identity theft, report the situation to your local Ireland Bank branch immediately.
Early Clues for Detecting Email Spam
Ireland Bank will NEVER ask you to send your account information via an email.
The FDIC does not directly contact consumers, nor do they request bank customers to install software or updates.
Phishing emails often appear with spelling errors and include a variety of scenarios like “ACH and WIRE transactions being temporarily suspended for security reasons or until certain software can be installed or updated” or “Reports of counterfeit cashier’s checks in circulation bearing the name of a well-known bank, credit union, or other financial institution.”
The people looking to steal your information do not easily give up. These fraudulent emails may be modified over time with other subject lines, sender names, and narratives.
A representative will contact you before the end of our next business day.
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